Contact us
Last updated: 16 October 2026
Have a question about an order, a product, or a refund? Write to us and we will reply as soon as we can.
The fastest way to reach us: 【WhatsApp 号码】. We usually reply within 24 hours.
【客服邮箱】 for order questions, returns and data requests.
Before you write
- For an order question, send your order number so we can look it up straight away.
- For a damaged or wrong item, attach a photo or a short video.
- For delivery status, check whether the estimated time for your area has passed: West Malaysia 5-10 working days, East Malaysia 7-15 working days.